Cancellation Policy

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us as soon as possible, and we will make every effort to cancel it before it is shipped. Cancellations are possible within 24 hours of order placement, provided the order has not yet been processed or shipped.

If it is too late and your order has already been shipped, we are unable to cancel it. In such cases, please contact us, and we can arrange a return for you in accordance with our Return and Refund Policy.

Tough Built Garage Phone: +1 (831) 353-6927 Email: support@toughbuiltgarage.com Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST Address: 351 San Felipe Rd Ste 101 #1005 Hollister, CA 95023, United States

Effective Date: 12/17/2025 Last Updated: 12/17/2025

  • FREE SHIPPING IN USA

    Free shipping with every order

  • SATISFACTION GUARANTEED 

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through live chat, email, or

    phone, and we will address any questions you may have!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to

    ensure there is never an issue with your privacy.